以下是小编收集整理的商务英语高级写作优秀，本文共17篇，仅供参考，希望对大家有所帮助。
篇1：商务英语高级写作优秀
1. 发货流程 Delivery Process
写作案例详解
Dear Sir or Madam,
Thank you for your note of 8 September informing us that delivery of our order 33 of 17 August will be delayed because of a shortage of raw materials coming in from Italy.
I can confirm that we are prepared to accept this delay on the understanding that the goods will be delivered to us no later than 30 September.We do need them by then if we are to fulfill our own commitments to our customers.
If you cannot deliver by that date,please let us know upon receipt of this letter.We will make alternative arrangements on this occasion if we do not receive your confirmation by 17 September.With good wishes.
Sincerely yours,
Meris Hoffman
2. 唛头要求 Requirement on Shipping Mark
写作案例详解
Dear Sirs,
We enclosed the countersigned copy of contract No.250 of 3 April,for 360 bales of printed cottons.The letter of credit is on its way to you.
Please mark the bales with our initials,with the destination and contract number as follows:
KT
LONDON
250
This will apply to all shipments unless otherwise instructed.
Please advise us by fax as soon as shipment is effected.
Yours faithfully
3. Packing Requirement 包装要求
写作案例详解
Dear Edward Pitt:
We are pleased to inform you that 50 cases of adjustable wrenches you shipped to Lagos on March 18th have arrived in perfect condition.This shows that you have made a great deal of improvement in packing.
As for the pliers to be shipped to us,we would like you to have them packed in boxes of 2 dozens each,100 boxes to a wooden case.We trust you will give special care to the packing in order to avoid damage in transit.
Kindly let us know if you can meet our requirements.
With our best regards.
Daniel Hopkins
4. 装货单样本 Packing List Sample
写作案例详解
Issuer
SILVER SAND TRADING CORP.6TH JINDU BUILDING,135 WUXING ROAD, GUANGZHOU, P.R.CHINA To
F.L.SMIDTH & CO.SILVER SAND TRADING CO.,LTD.
PACKING LIST77,VIGERSLEV ALLE,DK-2500 VALBY,
COPENHAGEN,DENMARK No.
JH-FLSINV06 Date May 9,Marks and
numbers Number and kind of packages; description of goods
G.W. N.W. MeasurementFLS
9711 FOREVER BRAND BICYCLE
COPENHAGEN
CARTON1-1200
1-600 YE803 26' 600 CARTONS 600 SETS 19800KGS 16800KGS
273.600CBM
601-1200 YE600 24' 600 CARTONS 600 SETS 19800KGS 16800KGS
273.600CBM
TOTAL:1200 CARTONS 1200 SETS 39600KGS 33600KGS 547.2
TOTAL QUANTITY:1200 SETS IN 1200 CARTONS
TOTAL WEIGHT:33600KGS (N.W.)
39600KGS (G.W.)
TOTAL VOLUME:547.200CBM
L/C NO.FLS-JHLC06
篇2：高级商务英语写作指导
1. The expenses incurred for this purpose will have to be borne by the Chinese side.
用于该目的而引起的所有费用将由中方来支付。
2. We will pay all the expenses involved in documentation and transfer of knowledge.
我方将支付所有涉及到文献资料和技术转让的费用。
3. We will pay all the specialists for their services rendered to us.
我方将支付所有专家为我方提供的服务费用。
4. We hope you will continue offering us improved technology without extra charges.
希望你们不断向我们提供新的技术，不另外收费。
5. To help our joint venture, we hope that you would keep supplying us with advanced management techniques and technologies.
为了帮助我们的合资企业，希望贵方能不断向我方提供先进的管理方法和技术。
1. We shall help you to update the present and future technology concerned with the production from time to time.
我们将不时地帮助贵方更新与生产有关的现有和将来的全部技术。
2. As you know that technology is advancing all the time, we hope that you continue offering us your improved technologies.
正如贵方所知，技术总是在不断改进的，所以我们希望贵方能一直向我们提供最新技术。
3. We think that it is better to transfer our knowledge in the form of know-how investment.
我方认为最好还是以技术投资的方式来转让我们的技术。
4. First let’s start with the delivery of all the drawings, technical data and other documents relating to the engines.
让我们先提供所有与机械有关的图纸、技术数据和其它文件数据。
5. You will undertake the obligations to deliver to us the drawing, information and other data.
贵方将承担将这些图纸、信息和其它数据提供给我方的义务。
篇3：高级商务英语写作指导
1. For the success of our joint venture, it’s extremely important for us to acquire the information concerning the product design and the production processes.
为了使合资企业取得成功，对我方来说，获得与产品设计和生产过程相关的信息是极其重要的。
2. You should give us as soon as possible the blueprint plan for the introduction of the equipment and a report on a survey of the feasibility entire plan.
你方应尽快向我方提供设备引进的蓝图计划以及整个计划可行性的调查报告。
3. Please turn over these technical data to our side at the earliest possible time.
请尽早把这些技术资料转交给我方。
4. Shall we discuss technology transfer brief now?
我们现在来扼要地讨论一下技术转让的问题好吗?
5. We want to import advanced technology from you in order to compete successfully on the international market.
为了能在国际市场上成功地参与竞争，我方想向贵方进口先进技术。
篇4：高级商务英语写作指导
1、abandon rate 挂断率(衡量客户服务质量的指标之一，计算方式为：拨入客户服务中心的电话总数中客户因等候时间过长而挂断的电话数目占总数的百分比)
例： By choosing the right on-hold music， the company has reduced abandon rate by 50%.
2、absenteeism 旷工，缺勤
例：Improvements in working conditions helped to reduce levels of absenteeism.
3、absolute interest 绝对产权，绝对权益
例：The company has an absolute interest in the building.
4、academic intelligence 学术方面的才智
例：Phrases such as “solves problems well，”“displays interest in the world at large，”“accepts others for what they are，”“admits mistakes，”“is goal oriented，” and “converses well” suggest that people focus on the worldly side of intelligence， as opposed to just “academic intelligence.
5、academic smarts 学术方面的才能
例：It's not the usual way of thinking about it - academic smarts-IQ.
篇5：高级商务英语写作指导
1、accelerated learning 速成学习
例：Accelerated learning shows that language learning an be fast， effective and enjoyable.
2、access 使用，享用权
例1： Access to these files is restricted.
2 ： Students have free access to the library's scientific literature.
3、access 进入
例：Its acquisition of the group will allow it to gain access to France's railway business.
4、access fee 使用费
例：They have cut the access fee long-distance providers pay to local phone companies.
5、accessories 装饰品，首饰，衣饰
例1：I would like to thank you for the interest you expressed in our range of children's and teenage fashion sportswear and accessories.
例2：As Potter-mania sweeps the nation， add a magical touch to your mobile with these fun Harry Potter-themed phone accessories.
篇6：高级商务英语写作指导
1. For the success of our joint venture, it’s extremely important for us to acquire the information concerning the product design and the production processes.
为了使合资企业取得成功，对我方来说，获得与产品设计和生产过程相关的信息是极其重要的。
2. You should give us as soon as possible the blueprint plan for the introduction of the equipment and a report on a survey of the feasibility entire plan.
你方应尽快向我方提供设备引进的蓝图计划以及整个计划可行性的调查报告。
3. Please turn over these technical data to our side at the earliest possible time.
请尽早把这些技术资料转交给我方。
4. Shall we discuss technology transfer brief now?
我们现在来扼要地讨论一下技术转让的问题好吗?
5. We want to import advanced technology from you in order to compete successfully on the international market.
为了能在国际市场上成功地参与竞争，我方想向贵方进口先进技术。
1、abandon rate 挂断率(衡量客户服务质量的指标之一，计算方式为：拨入客户服务中心的电话总数中客户因等候时间过长而挂断的电话数目占总数的百分比)
例： By choosing the right on-hold music， the company has reduced abandon rate by 50%.
2、absenteeism 旷工，缺勤
例：Improvements in working conditions helped to reduce levels of absenteeism.
3、absolute interest 绝对产权，绝对权益
例：The company has an absolute interest in the building.
4、academic intelligence 学术方面的才智
例：Phrases such as ”solves problems well，“”displays interest in the world at large，“”accepts others for what they are，“”admits mistakes，“”is goal oriented，“ and ”converses well“ suggest that people focus on the worldly side of intelligence， as opposed to just ”academic intelligence.
5、academic smarts 学术方面的才能
例：It's not the usual way of thinking about it - academic smarts-IQ.
篇7：商务英语高级写作高分
1. Complaint for Poor Quality投诉货物质量欠佳
写作案例详解
HSE
Hong Seng Electronics
Blk 3024 #01-118 Ubi Road
Singapore 408720
Fax:65-747-4644; Tel:65-744-0817
27 March 200-
Mr Chua Chee Hieng
Videx Sdn Bhd
4-6 Jalan Pasar
83000 Batu PahatJohor Darul Takzim
Malaysia
Dear Mr Chua
Shipment of Videx (L15) Videocassette Recorders w/remote control:Order No.987303
The above shipment of 60 Videx Model L15 video cassette records with remote control was delivered on 25 March 200,and was checked on delivery.
I am afraid that I really must complain about the quality of these machines.You appear to have supplied us with a product which falls far below the standard our customers expect.The L15 VCRs that you delivered were poorly finished and shoddy.What is more,they are certainly not as good as the demonstration models that I was shown when your representatives visited my shop in early February.
This matter is causing us great inconveniences,since we have now included the L15 in our new catalogue and we are receiving a large number of enquiries about it.We shall now be faced with canceling it from our catalogue,and explaining to customers that it is no longer available.
I should like you to refund the money we have paid you for these machines.Alternatively,if this is unacceptable,I should be prepared to accept the L16 model as a replacement for the L15 at the same price.
I look forward to hearing from you in the very near future.
Yours sincerely
Goh Eng Jee
Shop Manager
2. Complaint for Shortage投诉产品数量不足
写作案例详解
KCDPT
Klotz Cable Distributors PT
JI.Cideng Timur 19
Jakarta,Indonesia
Tel:62-21-2312288 Fax:62-21-2312136
To: Mr Jimmy Loo,Export Manager, Fax:603-3670122
Syntex Cable Corporation,Selangor
Darul Ehsen,Malaysia
From: Mr Samir Rahardjo,Klotz Cables, Fax:62-21-2312136 Indonesia
Date: 13 August 200-
Subject: Missing reel of cable
Dear Mr Loo,
Consignment No.CCD 32176
We received the above consignment of half-inch multicore LAN cable from you this afternoon.
However,on checking the consignment we have discovered that one of the reels of cable (500m) is missing.The bill of lading reference number is CC/3a.
As you know,we have a number of industrial clients who urgently require cable,and this mistake is causing a great deal of inconvenience,and may lead to loss of business.
I should appreciate your looking into this matter and arranging for delivery of the required cable as soon as possible.
Yours sincerely
For Klotz Cable Distribution PT
Samir Rahardjo
Samir Rahardjo
Manager
3. Complaint for Invoice Mistake投诉单据有误
写作案例详解
Sinolib
Sinolib Book Ltd.
Shop 350 Ocean Centre
Canton Road-Kowloon
Hong Kong SAR
Tel:23737689 Fax:23731254
27 May 200-
Mr W Mak,Sales Department
Palette Publishing Co.
14/F Hopeful Building
22-24 Po Heng Road
Aberdeen
Hong Kong SAR
Dear Mr Mak
Subject:Invoice No.P5643/9
We have just received the above invoice for a consignment of books which was delivered on 4 May 200- as part of our exhibition of contemporary Chinese photographer’s work.
However,your invoice states that the consignment contained 240 copies of China on the Move by Shui Man-hing,whereas,in fact,it contained only 200 copies.If you check our original order (No.4378528- copy attached) you will see this was all we ordered.
We trust you will arrange for a new invoice to be issued in the near future,as we shall be happy to settle this account as soon as possible.
Yours sincerely
Sophia Wan
Sophia Wan
Accounts Clerk
4. Complaint for Delivery Delay投诉延误交货时间
写作案例详解
Dear Mr.Smith:
The 1,000 cameras under order 383 shipped per S.S.Pacific arrived here yesterday.
On examination we’ve found that 100 cameras in 2 cases are severely damaged. At first we thought that damage had resulted from the rough handling of the carrier,but an investigation made by the most authoritative surveyor here,China Commodity Inspection Bureau (CCIB),reveals that the damage is attributable to your improper packing.The camera being delicate instrument,we have emphasized repeatedly in your previous letters that proper packing is of utmost importance,and you have made your definite assurance of the reliability of your packing.However,you actual practice has breached the stipulations set forth in Order 383.For further particulars,we refer you to the enclosed inspection certificate issued by CCIB.
Therefore,we are compelled to claim against you.With the inspection fee US $80 included,our loss amounts to $12,200.We hereby enclose a draft for that amount at sight for you to honor.Regarding the damaged cameras we leave them at your disposal.
We expect you to pay prompt attention to this matter.
Sincerely yours,Cc:President King
5. Complaint for Wrong Items投诉收到的货物与订单不符
写作案例详解
Dear Thomas Moore:
Referring to our order No.26 dated June 16th,you have delivered some wrong goods,which arrived on R.P.Charger at Bangkok.
We appreciate your prompt delivery.But,when opening case No.14,we found that it contained chinaware,which we had not ordered.We assume that a mistake may have been made in assembling the order.All other items are correct and in good condition.
As the items we have ordered are needed urgently,please dispatch the missing articles at once.
We enclose a list of detailed description about the items that should have been in case No.14.Please check this with our order and your copy of the invoice.
Meanwhile,we are holding case No.14 at your disposal.Please email us on how to do with it.
Yours sincerely,
David Parker
6. Complaint for Poor Packaging投诉包装不良
写作案例详解
Dear Mr.Petri:
We haven’t got the personal computers we ordered on June 3.
On June 3,we placed an order for ten sets of personal computers.When we discussed the matter on delivery,you promised that it would be made before June 20.However,it is 10 days past the deadline,and your goods still have not reached us. We need these PCs urgently to improve the efficiency of our work; therefore,your failure to deliver them has put us into trouble.
We appreciate your seeing the matter seriously and arranging for the delivery within 5 days.I’m sorry to say if you are still unable to deliver them by July 5th,we shall reluctantly cancel our order and ask for compensation.
Sincerely yours,
Joe Wisdom
篇8：商务英语高级写作高分
1. 装运申请书 Application Letter of Shipment
写作案例详
Dear Sirs,
We shall shortly have ready for shipment from Liverpool to Alexandria four cases of crockery.The cases measure 1.5x1.5x1m,each weighing about 70kg.Will you please quote your rate for freight and send us details of your sailings and the time usually taken for the voyage.We understand that S.S.Merchant Prince is due to sail on 25th July,but we should like an earlier sailing if possible.
Yours faithfully,
Matthew Kent
2. 告知已装运 Notification of Ready Shipment and Delivery
写作案例详解
Dear Sirs:
We are now pleased to inform you that we have shipped the above goods on boards s.s.“Wuxi”which sails for your port tomorrow.
Enclosed please find one set of shipping documents covering this consignment,which comprises:
1. One non-negotiable copy of B/L
2. Commercial Invoice in duplicate
3. One copy of Certificate of Quality
4. One copy of Certificate of Quantity
5. One copy of Insurance Policy
6. Weight Memo in duplicate
We are glad to have been able to execute your order as contracted and trust that the goods will reach you in good time to meet your urgent need and that they will turn out to your entire satisfaction. We avail ourselves of this opportunity to assure you of our prompt and careful attention in handling your further orders.
Sincerely yours,
Jack Baldwin
3. 货物 Notification of Product Shipment
Sample 1写作案例详解
Dear Mr.Atkinson,
We have received your letter of credit,the contents of which are satisfactory to us.Arrangements for shipment have been already made,and the details are as follows:
Date of shipment from Yokohama:October 6,.
Vessel: M/V Yokohama Maru.
ETA New York:October 30,2000.
If you have any questions or require additional information,please do not hesitate to contact us.
Yours sincerely,
David Parkinson
Sample 2
写作案例详解
Dear Sirs,
Your order No.228 of August 10
We are pleased to inform you that the MP3 players have now been shipped to you as specified below.
Packing:in 15 cases,10 players to a case. Marking & Numbering:HTH1-15 in circle,Los Angeles.Particulars of weight and measurement are given in the enclosed sheet.
Shipment:By SS.“Arirang”of KSC Line,which sailed from Pusan on September 5,and is scheduled to arrive at Los Angeles on September 22.
We have given a complete set of Bills of Lading,together with Invoice and Insurance Certificate,both in triplicate,to ABC Bank with a sight draft for US $ 2,000 under the terms of the L/C,and we have received the sum from the said bank.
We should appreciate your information on the arrival of the consignment.
Very truly yours,
4. 货物抵达 Notification of Product Arrival
写作案例详解
Dear Sirs,
We are happy to be able to inform you that the parts you ordered are now in stock and available for pick up at the above address.
Please accept our sincerest apologies for the delay in delivery and we thank you for your patience in this matter.As always,it is our full intent to provide you with dependable and quality service,and in keeping with this goal,we appreciate your understanding in waiting.
If we may be of further assistance,please call upon us at any time.
Sincerely
篇9：高级BEC商务英语写作指导
1、account 账户
例：When the debt is cleared- as it must be by the time the customer retires- and the account goes into credit， it will attract interest at about 5 per cent.
2、account 客户，生意往来关系
例：The firm is one of our major accounts.
3、accountancy 会计工作
例： To her， accountancy was a means to find out about business and be paid at the same time.
4、accounts 账目
例：The financial director was accused of falsifying the company accounts.
5、accounts 会计部门 即 accounts department
例： She works in accounts.
6、accounts manager 会计部经理
7、accounts payable 应付账款
例： Accounts payable is created when a firm deals with suppliers who extend credit.
8、accounts receivable 应收账款
例： Assets include cash， accounts receivable， inventory， property and equipment， and patents.
9、achievable 切实可行的，可达到的
例： Your objectives should be relevant to the job you have applied for and achievable.
10、Achilles' heel 原意为阿基里斯的脚踵，引申为致命弱点
例： However， an Achilles' heel can usually be found that allows the headhunter to persuade them that they are， in fact， wanting to change.
篇10：高级BEC商务英语写作指导
对于线性图表的描述
下降
1. 对于下降趋势的描述：
a. 可以使用的动词或动词词组：
to fall
to decrease
to go down
to slide
to collapse
to decline
to drop
b. 可以使用的名词：
a collapse
a decrease
a fall
a decline
a drop
2. 对于下降到某个位置的描述：
a. 1. a. 中的动词+to+具体数据。
b. 1. a. 中的动词+to+the bottom of+具体数据。
c. 1. a. 中的动词+reaching the bottom of +具体数据。
d. 1. a. 中的动词+reaching + 具体数据。
3. 对于下降程度的描述：
a. 1. a. 中的动词+by + 具体数据。
b. 1. a. 中的动词+副词。
篇11：高级BEC商务英语写作指导
对于平稳的趋势的描述，可以使用的动词或动词词组：
to hardly change
to have little change
to keep steady
to level off
to remain constant
to stay the same
表示程度的副词：
1. 程度较大：
considerably
dramatically
greatly
markedly
obviously
quickly
rapidly
sharply
significantly
suddenly
2. 程度较小：
slightly
gradually
slowly
steadily
时间的嵌入
嵌入时间时所使用的介词和介词词组：
in
from……to……
between…….and……
during……and……
at the start of ……
by the end of ……
over ……
at the end of ……
throughout ……
时间’s + 具体数据
篇12：高级BEC商务英语写作指导
上升和下降趋势的组合描述(嵌入了时间和程度之后)：
1. 先上升后下降的句型：
...... increased slowly during…… and …… but fell sharply in …….
A steady fall in …… during …… and …… followed the sharp increase in …….
2. 先下降后上升的句型：
…… fell before …… began to make a recovery ……
…… continue the recovery, climbing to ……
…… dropped during …… but increased again in ……
…… fell and then pick up during ……
…… collapsed before rising to ……at the end of ……
3. 起伏波动的句型：
…… fluctuated sharply all through ……
4. 波动不大的句型：
…… hardly changed through the period between ……and ……
篇13：商务英语高级考试题型-写作
写作(两篇
第一篇是描述图表，第二篇是写report、letter或者proposal
商务写作要求是简洁、准确，所以不要罗嗦，不要用模糊用语，一定要用具 体数据或具体事例，比如说，你要说今年A公司的营业额很高，一定要说明高到什么程度。讲一个产品很受欢迎，你可以说根据市场调查，10个人中有8个人都喜欢这个产品。
a) 图表描述，如描述一间公司到营业额、利润和成本的变化曲线。第一段先来一个总起，this report outlines a company’s revenue, profit and cost during the period of to (可以参考情况而定，
学习资料
描述要包括4个方面：起点，终点，转折点，最高(低)点，一般包括了都可以及格了。注意句型和用词多变。
比如说，在04年成本是3000元，到下降到了1005元，但06年又上升了一点，1305元，下面有几个版本
--In 2004, the cost of this company was 3000 yuan, and in the cost declined to 1005, but it rose a little to 1305 the next year.
--starting at the peak of 3000 yuan in 2004, the cost of this company, however, dropped dramatically to 1005 yuan the year after, but unfortunately rose somehow to 1305 in the last year.
--with an appalling start of 3000 yuan in the first year, the company successfully made a major 34% cut at the cost the year after and secured it at 1005,however, the cost inevitably expanded to 1305 in the last year.
总结三种表达方式，有三种开头形式，-ing形式开头，with + 名词开头，主语开头。其实每一条曲线写的都差不多是这些，但是一篇文章里面要尽量不重复用句型和词语，所以要多看多写多积累，灵活运用。
更多十万份免费分享，亲们可以进入：
〔商务英语高级考试题型-写作〕随文赠言：【受惠的人，必须把那恩惠常藏心底，但是施恩的人则不可记住它。――西塞罗】
篇14：高级商务英语
—注解及样例—
1. out of control失去控制
e.g. Measures must be taken to have the overheated economy cooled down. Otherwise, it would be out of control.
如果再不采取果断措施给过热的经济降温，经济局面会失控。
2. to snap断裂，垮掉
e.g. The twigs20 snapped under the snow.雪把树枝压断了。
Our manager works too hard. I'm afraid she will snap suddenly.
我们经理工作太认真，我真担心哪天她的身体会垮掉。
3. intuition 直觉
e.g. My intuition told me to keep this company as our supplier.
直觉告诉我应当仍然以该公司为供货商。
I've got an intuition that something has gone wrong.
凭直觉我感到出了问题。
4. to circulate 传阅
e.g. The report will be circulated to all members.
该报告将在全体成员中传阅。
5. to have a go at 跃跃欲试
e.g. The sales manager recently in power itched21 to have a go at the East Asian market.
新上任的销售经理跃跃欲试，要进军东亚市场。
6. to convince 说服
e.g. It took me a few weeks to convince my boss of the importance of training.
我花了几个星期才说服老板培训的重要性。
At last I felt convinced that I was again on the wrong track.
我最后确信自己考虑问题的思路又错了。
to persuade 说服，是指劝诱(induce)他人相信或去做某事
e.g. he persuaded me to buy that huge 30-inch TV set.
他劝我买了那台30寸的大电视。
&大致说来，persuade与人的意志(will)或感情(feeling)相关，convince是与人的理智(reason)或理解力(understanding)相关。
7. to authorise授权
e.g. She has been authorized22 to sign the contract.
她被授权签订合同。
8. to reconcile 使……相吻合，核对，调和
e.g. He failed to reconcile statement with the fact.
他难以作出符合事实的陈述。
to reconcile a checkbook with a bank statement
按银行结帐单核对支票薄。
I can't reconcile the two extreme views.
我无法调和这两种极端的观点。
9. to streamline 精简，使……更有效率
e.g. The leadership had streamlined the plant organization. As a result, the output doubled and the overheads fell drastically as well.
由于领导精简了工厂机构，不仅产量翻了一番，而且大大缩减了企业经营费用。
10. to invoice 给……开发票
e.g. The seller may invoice the goods at $70 per ton.
卖方可以每吨70美元开具该货的发票。
Invoice us after the shipment.
请在装船后给我公司开具发票。
名词——发票
e.g. Enclosed is our invoice in triplicate for Art. No.1204.
随函附上1204号货物的发票一式三份。
11. in everybody's interest 符合大家的利益
12. fine by me 我觉得没问题
e.g. Is the newly bought cream OK with you?
新买的雪花膏用着行吗?
Yes, fine by me. 我觉得还不错。
13. mailshot 邮寄广告
篇15：高级商务英语
1. 本课主题
阅读下面这篇由一位“商业医生”撰写的文章并就列出的问题进行讨论。
成功的起因
精神分析家们通过深入病人的过去——通常是病人的童年时代——来给他们治病，试图以此帮助他们了解现在的感觉和行为。公司顾问们试图通过了解他们客户的历史和跟踪记录来找出失败的根源或成功的起因。
从某些方面讲，公司顾问们的工作有时很简单，他们可以察看资产负债表和损益表来分析该公司的资产管理、盈利状况和费用控制情况。他们可以跟踪公司的历史，从开始盈利的头一件产品到现在的生产和服务规模。他们可以研究公司的组织结构、市场营销和人事制度，甚至工厂和办公室的布局等等。
然而，要正确指出一个公司失败而另一个公司的原因常常并非易事。公司向外界寻求建议是因为从内部找不到答案。公司期冀咨询人员能运用其丰富的经验——或许就是他(她)以前所诊断过的类似病例来为公司找出症结所在，开出使公司复苏的良方，进而为公司推荐一种新的自下而上方式以保证他们未来的健康发展和繁荣。
1.1 讨论问题
你们的公司是现代企业吗?它随着时代变化而变化吗?你的工作环境压力大吗?你认为很好地管理时间能减轻这种压力吗?
—生词与短语—
1.grapple with 与……搏斗，尽力解决
e.g. Some one tried to poach our market manager; she grappled with her moral dilemma16.
有人企图挖走我们的市场主管，面对这种道德难题，她进行了激烈的思想斗争。
2.differentiate 加以区分
3.black Monday 黑色星期一，指1987年10月国际股票市场崩溃的日子。
4.catastrophe 大灾难，大祸
e.g. The financial catastrophe initiated17 by the collapse18 of the stack market hit the country a deadly blow.
由股市崩溃引发的金融灾难，使这个国家遭受了致命的打击。
5.continuum 连续时间
6.dramatic 戏剧性的
7.exceed 超过
e.g. Supply exceeds demand. 供过于求
2. 听力练习
—生词与短语—
intuition 直觉
circulate 传阅
philosophy 哲学，见解，观点，信条
hierarchy 等级制度，统治集团，领导层 hierarchical
convince 使确信，说服 convince sb. of sth.
purchase 购置
plug 插头
cashflow 现金流量，收入现款额
authorize19 批准，准许，授权
reconcile 调解，使一致 reconciliation
invoice14 发票
streamline 使合理化，使效率更高
你将听到安娜、布赖恩和皮特之间一次会议的摘要，他们 是Softsys公司的三个合伙人。该公司是一家提供商业应用软件的小公司，两年前成立，经过一度快速增长后，打算巩固其市场位置。
篇16：高级商务英语
听力译文：
P：我想我们都感到有些控制不了局面了。我们都在尽力，快要坚持不住了。我担心，如果我们控制不住局面是会出事的。
B：说的对。我们应当开始控制工作而不是让工作控制我们。我们该怎么做呢?
A：嗯，首先，我们可以开始制定计划。我是指到目前为止我们一直凭直觉做事，但我想知道我们今后5年的发展目标。
B：很好，一个长期计划。皮特，你准备做这件事吗?
P：我可以准备一份草稿，咱们传阅一下，然后再讨论。
A：好。
P：行。
A：怎么角色?我指的是，虽然在公司里我们每个人各尽所能，配合也很好，但我们需要一个领导者。
P：你指执行董事?
B：对，不过我原以为我们的原则是保持一种平等管理结构。
A：我也认为我们不应制造等级，但我仍认为如果我们选出一个合伙人，由他控制全局会对工作有好处。
P：对，我想这不会影响我们之间的关系，反而能使我们更有效地开展业务。
B：嗯，你们还没说服我，但我愿意再听听你们的意见。既然你们俩对此很热心，何不准备一份文件来讲一下今后的管理结构和主管的任务?
A：嗯，我试一下。我会准备一份草稿，传阅一下，然后在下次会上讨论。布赖恩，你觉得怎么样?
P：我没意见。
B：好，我们已谈了计划和管理问题。现在讨论一下如何改进机构吧。我想我们应该考虑一下如何更好地组织。
A：嗯，先出招待董事肯定会有帮助。
B：当然，但我们应该也想一下自己的位置。
P：划分责任?
B：对。行划出我们每个人员的主要职责，再划出相关的次要责任范围。拿进货作例子，我们需要其他负责人商量。但买进小东西时，就不必磋商。
A：好啦，凡大件物品的进货我们总是讨论，有必要时小物品的进货也讲座但我们总不能买每一寸电缆都先进行讨论吧。
B：我知道这不可能。正因为这样，我们才需要一个人总体负责购货。通过安排这样一个负责人，我们就可不断研究如何把钱用在刀刃上。由这个人来进行核查，以确保货与发票相吻合。简化体制对每个人都有好处。
A：你有何建议?
B：我建议每个人都列出公司的主要任务。我们已谈了购货，再谈一下销售和售后服务……
P：……还有财务。
B：对，还有安装。我想看到在每个领域有一个负主要职责，就像我们刚才所说的采购那样。其他人可以对那一领域负次要职责。我提议由我来起草一份主要领域或我们需开展的工作的清单，然后在下次会议上决定在每一领域由谁负主要职责。我相信这肯定会使咱们做起生意来简化一些。
A：那还剩下什么要我们来做?
P：得做些准备工作，还要列出我们下次会议上要讨论的问题。顺便说一下，咱们下次什么时候开会?
A：嗯，就定在……
篇17：高级商务英语
高级商务英语文本
Managing in the Present
Present Tenses
Focus: time management and current problems facing a service company
1. Management themes
Read the following text and then discuss the questions below.
Time management has become one of the key issues of the second half of the twentieth century. Managers, grappling with work pressures and deadlines, have come to recognise that time is a precious commodity to be 'saved', 'gained', and not 'wasted' or 'lost'. But if time is a commodity, how then can we best describe, measure and manage it?
To describe and manage it, imagine a line that goes back to the beginnings of creation and continues into the mists of the future. And on that line are a number of significant marks-these separate the past from the present from the future. And within each time zone-past, present and future-we can differentiate periods of time from points of time. For example, the 1980s gave us a period of rapid economic growth; black Monday was a point of sudden financial catastrophe.
How can this brief analysis help the international manager? Firstly, there is the link between past, present and future. In other words, historical performance should be a guide to the future, and the present ought to represent last year's forecast. So change-that which normally differentiates any two periods on our continuum-can be seen as a gradual evolution rather than a dramatic revolution.
Secondly, the use of a time-planning system, on which key points and periods are plotted, enables managers to organise their activities so that bottlenecks can be avoided and deadlines can be met. So stress, where the jobs to be done exceed the available time, can be reduced to an acceptable and productive level.
1.1 Discussion
Does your organisation live in the present? Does it change with the times?
Do you work in a stressful environment? Do you think that time management can reduce stress?
2. Listening
You are going to h
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